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Shakespeare Fishing

Shakespeare Fishing

www.shakespeare-fishing.com
What is your customer experience with Shakespeare Fishing?

Shakespeare Fishing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.4 star rating from 20 reviews; consumers mostly dissatisfied. Rating distribution shows 60% unfavorable and 25% positive. Reviews cite warranty and replacement parts issues and slow or unreachable customer service.

Key Takeaways for Future Customers

  • Check Shakespeare Fishing reviews before buying combos or reels.
  • Expect potential delays getting replacement parts or warranty service.
  • Keep receipts and document defects for claims and refunds.

Negative Feedback / Risk Areas

  • Frequent customer complaints about broken rods, defective reels, and missing parts.
  • Poor customer service responsiveness and long repair or replacement timelines.
  • Frustration over warranty handling, refunds, and parts availability.

Positive Feedback

Some customers praise sturdy rods and helpful individual service experiences when reached; product value is considered medium.

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Media from reviews

Shakespeare Fishing - File claim on fishing rod
Shakespeare Fishing - File claim on fishing rod - Image 2Shakespeare Fishing - Trying to replace a broken Shakespear rod insured WalmartShakespeare Fishing - Defective reelShakespeare Fishing - Defective reel - Image 2Shakespeare Fishing - Ive tried to call 5 times now and have gotten no whereShakespeare Fishing - Ive tried to call 5 times now and have gotten no where - Image 2
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Show reviews that mention
reel fishing rod fishing rod customer service placealso answer shakespeare warranty issues
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Yatziri Ltc
map-marker Omaha, Nebraska

Great customer service

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AI Highlights
  • - Still waiting on final results, but believe it will be positive.
  • - Catfish combo missing reel handle, mailed for replacement today.

Still waiting on final results but believe it will be positive issue was I bought the catfish combo and didn't realize it was missing the handle on the real and customer service said to mail just the real to them and they would replace it with a new one and just mailed it today so I am waiting to see what happens

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Cameron D Jrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brownwood, Texas

File claim on fishing rod

AI Highlights
  • - Poor build quality; the rod is falling apart.
  • - Bottom handle piece broke on day two; replacement requested.
  • - Eyelets bent easily and the rod splintered.
Shakespeare Fishing - File claim on fishing rod
Shakespeare Fishing - File claim on fishing rod - Image 2

Rod needs to be built better; it's falling apart. The second day I got it, the bottom piece of the handle broke off, and I don't know how.

It's a good rod.

I'd appreciate it if, since the eyelets have bent easily and it's become splintered so quickly, I could replace it. I'll recommend it again, and it's a good medium-heavy rod to use for bass fishing.

Loss:
$69
Pros:
  • Good equipment
Cons:
  • Easily breakable

Preferred solution: Full refund

User's recommendation: You get what you pay for

View full review
Steven L Ace

Trying to replace a broken Shakespear rod insured Walmart

AI Highlights
  • - Rod rated for up to 20-pound test.
  • - I used 12-pound test; the tip snapped when I hooked a fish.
  • - Requesting a replacement via Walmart protection plan.
Shakespeare Fishing - Trying to replace a broken Shakespear rod insured Walmart

The fishing rod was rated for line up to 20-pound test. I was fishing with 12-pound test, hooked to a fish, and the tip snapped off. I would like a new rod through Walmart, seeing as I paid for the protection plan.

Loss:
$40
Pros:
  • Good equipment
Cons:
  • This hassle

Preferred solution: My rod replaced by Walmart

View full review
Bethanee Oqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective reel

AI Highlights
  • - Reel broke at the foot during first use.
  • - Under warranty (under six months); please call or email.
Shakespeare Fishing - Defective reel
Shakespeare Fishing - Defective reel - Image 2
Updated by user Jul 31, 2025

I called all numbers available but none work

Original review Jul 28, 2025

The reel broke at the foot while fishing,first time using it. I need someone to call me back or email me ,this is under warranty is less than six months old. I've never had issues with shakespeare reels ever in my entire life.

User's recommendation: No one answeres the phone

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Karaline Jbi

New real will not cast

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Reel does not function properly !!!better off buying a more expensive reel in the first place

Also, no answer

User's recommendation: Buy zebco

View full review
Denney Mmd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing spool tensioner ***

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Updated by user Dec 04, 2024

My *** is missing parts when I noticed when I got home that's not good and can't find parts

Original review Nov 03, 2024

Bought this 75 dollar combo today and missing the spool tensioner *** not good I need to see if yall can mail me one I cant use it and the store dont have any more in stock

View full review
Karinne C Tka

Ive tried to call 5 times now and have gotten no where

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AI Highlights
  • - No receipt for a 4-foot micro rod bought about 3 weeks ago.
  • - They want a replacement and to keep the same rod.
  • - They are upset.
Shakespeare Fishing - Ive tried to call 5 times now and have gotten no where
Shakespeare Fishing - Ive tried to call 5 times now and have gotten no where - Image 2

My husband got a micro rod thats 4 foot and he has had it for about 3 weeks so we dobt have a reCepiet and im trying to figure out how to go about gettin a replacement he loves the rod and doesnt want to have to get something he doesnt like im very upset for him that this has happened

Loss:
$11
Pros:
  • Awesome rod worked well till it snapped

Preferred solution: A new micro rod

View full review
Anonymous
map-marker Greensburg, Pennsylvania

Replacement spool

Im needing a replacement spool for a catch more fish catfish combo ... cf2sp50 could you tell me where i can get one thank you

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Joe F Wgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Danville, Illinois

Crusader model casting horribly

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AI Highlights
  • - I cast about 50 yards and it stops.
  • - I would like a replacement reel sent to me if possible due to dissatisfaction.
Updated by user Oct 09, 2024

Company won’t respond

Original review Sep 07, 2024

I am very disappointed with this issue where I cast it about 50 yards and it just stops, I have tried EVERYTHING from changing the drag to putting new line on and it still just stops. I would like a replacement reel sent to me if possible as I am very dissatisfied with this product

Loss:
$30
Pros:
  • Good rod
Cons:
  • Horrible reels

Preferred solution: Replacement reel

User's recommendation: Don’t buy crusader model.

View full review
Timothy S Ngv

Relacement parts

My call did not go through. I need to order a bail for a GX250.

I don't know where to order from. Thanks.

Preferred solution: Order a bail for a GX250

View full review
William S Buo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about getting a replacement part

Updated by user Apr 03, 2024

I haven't heard anything from Shakeshere!

Original review Mar 19, 2024

I need a crank arm for a Shakespeare's Intrepid spinning reel. The arm that connects to the reel body has broken.

View full review
Anonymous
map-marker Union City, New Jersey

A replacement spool for a Alfa70 large, spinning reel.

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AI Highlights
  • - Hard to reach anyone; prompts were frustrating.
  • - Shakespeare gave exactly what I wanted.
  • - Email of the schematic arrived after about 20 min.
Shakespeare Fishing - A replacement spool for a Alfa70 large, spinning reel.

It was extremely hard to get someone to speak to. I spent about an hour on and off the phone trying to navigate the telephone prompts.

It was very frustrating but I know once I get a hold of someone at Shakespeare I use to get exactly what I want. She tried to send me a schematic of exactly the part I was processing, but I never got the email for about 20 minutes on the phone with her back-and-forth.

Im sure to correct products and if not, Ill make arrangements to return it. Its funny though that the pipes easy cheaper than the shipping and handling lol, thank you very much for everything you do for the public

User's recommendation: Just be patient and you’ll be satisfied

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Matt E Ggy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cherry Valley, Arkansas

Rod replacement

Got a 7 foot casting rod from Walmart snapped while setting the hook on a pound an 1/2 *** largemouth. Kept my receipt and Walmart still wouldn't replace it . It was a medium heavy fast action the rod is pretty legit i have two i think i just purchased a lemon

Loss:
$21
Pros:
  • Great affordable products
Cons:
  • Little on the low end

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy from Walmart

View full review
Khyler Vvw

Looking for replacment parts for my pole

Shakespeare Fishing - Looking for replacment parts for my pole
Shakespeare Fishing - Looking for replacment parts for my pole - Image 2

the guides on my ugly stik BWS11008C 2M

8' were broken and i want to find the original guides for replacment

View full review
Anonymous
map-marker Little Rock, Arkansas

Rod replacement

My rod broke I want my new one I'm still under my one year warranty!!! I have had it six weeks..

I've never hade to have the receipt to get new free rod st Walmart especially Shakespeare.. never for twenty years has Walmart turned me down. On replacement rods of same brand or equal value . Now my rod had a Shakespeare one year warranty.

Ille send the rod to us no biggie or pics whichever u want but by law Shakespeare's rods factory owes.

Me their part of your on label no questions asked. Limited one year warranty

User's recommendation: Good luck

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1 comment
Guest

It's understandable that a receipt is needed for warranty. Be it Walmart or Shakespeare.

Anonymous
map-marker Philadelphia, Pennsylvania

Broken rod base

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Good afternoon I have an ugly stick GX two that broke at the joint from the base of the rod to the next section up. I was wonder if I can get a replacement I got it at bass, pro sporting goods.

Let me know if you can get me a new base. Thank you Steve Costalas.

No answer from company directly or on FB.

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