William S Buo

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Verified Reviewer
| map-marker Louisville, Kentucky

Question about getting a replacement part

I need a crank arm for a Shakespeare's Intrepid spinning reel. The arm that connects to the reel body has broken.
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Anonymous
map-marker Union City, New Jersey

A replacement spool for a Alfa70 large, spinning reel.

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Shakespeare Fishing - A replacement spool for a Alfa70 large, spinning reel.
It was extremely hard to get someone to speak to. I spent about an hour on and off the phone trying to navigate the telephone prompts. It was very frustrating but I know once I get a hold of someone at Shakespeare I use to get exactly what I want. She tried to send me a schematic of exactly the part I was processing, but I never got the email for about 20 minutes on the phone with her back-and-forth. Im sure to correct products and if not, Ill make arrangements to return it. Its funny though that the pipes easy cheaper than the shipping and handling lol, thank you very much for everything you do for the public
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User's recommendation: Just be patient and you’ll be satisfied

Matt E Ggy

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Verified Reviewer
| map-marker Cherry Valley, Arkansas

Rod replacement

Got a 7 foot casting rod from Walmart snapped while setting the hook on a pound an 1/2 *** largemouth. Kept my receipt and Walmart still wouldn't replace it . It was a medium heavy fast action the rod is pretty legit i have two i think i just purchased a lemon
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Loss:
$21
Pros:
  • Great affordable products
Cons:
  • Little on the low end

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy from Walmart

Khyler Vvw
map-marker Hickory Hills, Illinois

Looking for replacment parts for my pole

Shakespeare Fishing - Looking for replacment parts for my pole
Shakespeare Fishing - Looking for replacment parts for my pole - Image 2
the guides on my ugly stik BWS11008C 2M 8' were broken and i want to find the original guides for replacment
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Anonymous
map-marker Little Rock, Arkansas

Rod replacement

My rod broke I want my new one I'm still under my one year warranty!!! I have had it six weeks.. I've never hade to have the receipt to get new free rod st Walmart especially Shakespeare.. never for twenty years has Walmart turned me down. On replacement rods of same brand or equal value . Now my rod had a Shakespeare one year warranty. Ille send the rod to us no biggie or pics whichever u want but by law Shakespeare's rods factory owes. Me their part of your on label no questions asked. Limited one year warranty
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User's recommendation: Good luck

1 comment
Guest

It's understandable that a receipt is needed for warranty. Be it Walmart or Shakespeare.

Anonymous
map-marker Philadelphia, Pennsylvania

Broken rod base

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Good afternoon I have an ugly stick GX two that broke at the joint from the base of the rod to the next section up. I was wonder if I can get a replacement I got it at bass, pro sporting goods. Let me know if you can get me a new base. Thank you Steve Costalas. No answer from company directly or on FB.
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Jay S Wbp

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Verified Reviewer
| map-marker Columbia, South Carolina

My rod

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Shakespeare Fishing - My rod
Hi I bought a A rod and I put it together and it worked great for the first week or two but then I decided to pack it up to go on vacation and when I did one of the pieces would jam together.
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Loss:
$60

Preferred solution: Help

User's recommendation: Be careful

Cameo Dpi

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Verified Reviewer
| map-marker Jesup, Georgia

Broken rod

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I've sent pictures of my broken rod as instructed haven't heard anything back from you would like to know what the status on my replacement 0
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Donald F Yqo

Extra spools for my GX230

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Servicing the product they sell, bought 2 reels, need extra spools nobody wants to do the right thing,
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Cons:
  • No service

Preferred solution: Extra spools for my GX230 reels,2 to be exact

User's recommendation: Don't deal with Cabela's or Bass pro

Cameo Dpi

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Verified Reviewer
| map-marker Atlanta, Georgia

Broken rod

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Sent pictures as instructed have not heard anything back I would like to know if you need anything else from me to get my rod replaced
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Donald F Yqo
map-marker Wenatchee, Washington

Extra spools for my GX230

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They won't service the product they sell, bought 2 GX230 reels and need extra spools and nobody has been willing to help me, Advertise a product on line and refuse to service the product seems like fraud
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User's recommendation: Don't deal with Cabela's or Bass pro, they don't service the products they sell

Anonymous
map-marker Wenatchee, Washington

Refuse to service product they sell

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Bought 2 reels and need extra spools, none of the companies involved have given any assistance in obtaining the spools, that would be Bass pro and Cabela's, and Shakespeare, lousy service and no response from any of the companies I will never deal with Cabela's or Bass pro or Shakespeare again,they cost me a lot of money
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User's recommendation: Don't deal with Cabela's or Bass pro or Shakespeare,they don't service what they sell

Anonymous
map-marker Lancaster, New York

Need replacement

Shakespeare Fishing - Need replacement
Shakespeare Fishing - Need replacement - Image 2
Shakespeare Fishing - Need replacement - Image 3
Shakespeare Fishing - Need replacement - Image 4
As stated previously in my Case # 00588047, Im just looking for a replacement crank for Shakespeare reel or a replacement combo rod/reel for the combo I bought that didnt have a reel crank. Ive gotten a lot of pissed customer feedback messages, but unfortunately, little action. Can you help or is this a dead case?
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Jay S Wbp

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Verified Reviewer
| map-marker Chicago, Illinois

Stuck Rod

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Hi I bought the ugly stick / Shakespeare rod and reel and when I put it together it work great I used it for a week or 2 and the I wanted to pack it up to take it on vacation with us. But when I started to take it apart one of the pieces was stuck together. And when I but it together I nearly push at all and it got jammed.
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Loss:
$50
Pros:
  • Use to be a good stuff
Cons:
  • Jammed eays

Preferred solution: I would like to get some help or advise on my Rod

User's recommendation: Be careful

1 comment
Guest

Ice the male section for about 2 minutes it should come apart easily after that

Cannie Khs

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Verified Reviewer
| map-marker Lebanon, Tennessee

Customer complaint

I have fished with Ugly Stick rods for 35yrs and in the last week I have had 2 virtually brand new rods snap in two. I have never had this happen. I have never stepped one in the whole 35 yrs until now. I honestly thought it was impossible. Have yall changed your manufacturing process and are using sub-standard materials to try and cut corners in the hopes of making more money. Because I am seriously considering switching rod manufacturers. I really dont want to do that because I am so attached to the Ugly Stick rod. Please make this right and I will consider staying a loyal customer.
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Preferred solution: Let the company propose a solution

Rye C

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Verified Reviewer
| map-marker Winthrop, Iowa

Reel is broken on my rod

Sent this baitcaster reel( 7'6") ugly stick walleye round combo to headquarters NC. Been a month now. They told me could be 8 to 10 weeks and I would be paying shipping again. Like really! Summers running out of time! What a run around. So yeah I'm pissed. I'm gonna buy another reel and it won't be a Shakespeare. Think I'll start buying Japanese again!
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Loss:
$80

Preferred solution: Deliver product or service ordered

About

Related Companies

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Summary

Shakespeare Fishing is a very old company producing goods for tackle industry. Since 1896 it has been engaged in improvement and selling of fishing reels. Shakespeare Fishing has various models of fishing rods designed for ladies specially. There are also fish-rods for kids, which are smaller in size and lighter in weight. Rods to use in the ice, reels, and combos – these all are visit cards of Shakespeare Fishing. The company has wide service area which includes consultations at frequently asked questions, recommendations about manual, warranty. As for the warranty it is different for each product and can last from 1 till 7 years. Among other things, the company invests in youth and arranges competitions among young fishermen. The full list of Shakespeare rods counts more than 3000 units and can be downloaded as the electronic document from the official site.

Shakespeare Fishing reviews and complaints

Shakespeare Fishing is ranked 50 out of 364 in Hunting, Fishing and Camping category

Area Served

USA

Payment Methods

VISA

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